skyidn99 Privacy Policy

This page describes what we collect when you use skyidn99 and how we keep that data protected. When you open an account, deposit via DANA or e-wallet, or place a wager on Liga 1, we gather personal information—your name, email, identity card number, and payment details. We use this data to verify your identity, process your deposits and withdrawals, settle your wagers, and comply with anti-money-laundering regulations. We do not sell your data to unrelated third parties, and we encrypt all personal information in transit and at rest.

Our servers may sit outside your jurisdiction, but we apply the same security standards to all user data regardless of server location. We retain your information only as long as needed to deliver our service and fulfill legal obligations. You have the right to request a copy of your data, correct errors, or ask us to delete your information subject to legal holds. This policy outlines what we collect, how we use it, and how you can exercise your rights.

What data we collect on skyidn99

We collect several categories of information when you use skyidn99. Identity data includes your legal name, date of birth, Indonesian ID card number (KTP), and a photo of you holding your ID. Contact data includes your email address and mobile number (optional). Address data includes your residential address from your supporting documents. Payment dataWager dataAccount data

We collect this data in three ways. First, you provide it directly when opening an account or updating your profile. Second, we generate it automatically when you use our platform—your IP address, device type, browser version, and timestamps of your activity. Third, payment providers (DANA, e-wallet, etc.) share transaction confirmations with us to verify your deposits and withdrawals. We do not use cookies beyond standard session management (to keep you logged in); we do not track you across other websites, and we do not use advertising pixels.

How we use your data on skyidn99

We use identity and address data primarily for account verification and anti-money-laundering compliance. Indonesian law requires us to verify your identity before accepting deposits, and we undertake this verification to protect you and skyidn99 from fraud. Once verified, we retain your documents in encrypted form for regulatory record-keeping—typically five years or as required by applicable law.

We use email and contact data to send you account notifications (deposit confirmations, withdrawal status, login alerts), respond to support inquiries, and notify you of policy changes. We do not use your email for marketing unless you explicitly opt in; you can unsubscribe from non-critical notifications at any time via your account settings.

We use payment data solely to process your transactions. When you deposit via mobile banking or local payment, we route your instruction to the payment provider, log the transaction in our ledger, and credit your skyidn99 account. We do not store full payment card numbers or sensitive authentication data; payment providers handle that encryption. When you request a withdrawal, we reverse-route the funds to your original payment method and log the transaction.

Third-party processors and data sharing

We work with several third parties to deliver skyidn99. Payment processorsEmail service providersHosting providersSupport platforms

All third-party processors sign data-processing agreements (DPAs) that bind them to use your data only as we direct and to maintain reasonable security. We do not permit them to use your data for their own marketing or business purposes. If a processor experiences a data breach, we are contractually entitled to immediate notification and remediation.

We at skyidn99 treat your personal data as a trust asset—we keep it secure, use it only as stated in this policy, and delete it once you close your account (subject to legal retention windows).

Your rights and data protection on skyidn99

You have several rights regarding your data on skyidn99. You can request a copy of all personal information we hold about you—we will provide it in a portable, machine-readable format within 30 days. You can correct any errors in your name, email, or address by contacting our support team; we will update our records promptly. You can request deletion of your account and associated data, and we will comply within 90 days, subject to legal obligations to retain certain records (e.g., transaction logs for five years under anti-money-laundering law).

If you believe your data has been misused or that we have violated this policy, you may lodge a complaint with our data protection officer via support channels. We investigate all complaints within 14 days and respond with a remedy or explanation. If you remain unsatisfied, you may escalate to your local data protection authority (in Indonesia, the Office of the Deputy for State Secretariat).

Data retention and account closure on skyidn99

We retain identity documents (your KTP and selfie) for the duration of your account plus five years after closure, as required by anti-money-laundering regulations. We retain transaction logs (deposits, withdrawals, wagers) for the same period for audit and dispute-resolution purposes. We retain email addresses and contact history for two years after account closure. All other personal data (passwords, login history, device information) is deleted within 90 days of account closure.

When you close your account on skyidn99, we freeze it immediately and initiate the data-retention countdown. Your balance is returned to your original payment method (subject to verification), and your account cannot be re-opened with the same email address for one year. If you request deletion before the legal retention window expires, we will anonymize your data (remove your name, ID number, and address) but retain transaction logs in anonymized form for regulatory compliance.

Data breaches and security incidents

We maintain encryption and access controls to prevent unauthorized access to your data. If a security incident occurs—such as a breach of our servers or interception of payment data—we will notify you via email within 24 hours and describe the scope of the breach, the data affected, and steps we are taking to remediate. We undertake to work with law enforcement and regulatory authorities if required.

You are responsible for keeping your password and two-factor authentication method secure. If you believe your account has been compromised, contact our support team immediately; we will investigate, freeze your account if necessary, and assist in account recovery. We do not ask for your password via email or support channels—if someone claims to be from skyidn99 and requests your password, it is a phishing attempt; do not respond.

International data transfers and jurisdiction

Our servers may be located outside Indonesia. When we transfer your data internationally, we apply the same encryption and access controls regardless of jurisdiction. We do not transfer your data to jurisdictions with weaker privacy laws without explicit consent. If you have questions about where your data is stored, contact our support team and we will provide specific information about data center locations.

This privacy policy is governed by the laws applicable to skyidn99's operations. If any provision conflicts with your local law, the local requirement takes precedence. For support requests related to privacy or data protection, contact us via in-app chat or email. Our team responds to privacy inquiries within 48 hours on weekdays. If you have questions about deposits via DANA, e-wallet, or mobile banking, or about how your transaction data is handled, our support team can clarify our data practices for each payment method.